How to Route Appointment Leads to Different Calendars

Route leads to the right calendar before showing availability.

Routing Rules

By service:
Web project → web team
AI booking → automation team

By location:
North → north sales
South → south sales

By qualification:
Enterprise → senior rep
Small → standard discovery

Implementation

Create routing logic on backend:
routeLead(input) → calendar

AI Assistance

AI can classify intent, then deterministic rules choose calendar.

Fallback

Always have a fallback for unmatched routes.

Bookux

Bookux builds routing logic into booking systems.

Related: AI Lead Qualification · Qualify Before GHL Calendar