BookUX
Calendar Integrations

How Time Zones Work in Online Appointment Booking

Bookux Team•

Time zones cause booking confusion when handled poorly.

The Problem

  • Business in New York
  • Customer in Los Angeles
  • Calendar shows 2 PM
  • Whose 2 PM?

Best Practices

Store in UTC: All times stored as UTC internally.

Display locally: Convert to user's timezone for display.

Be explicit: Always show timezone with times.

Detecting User Timezone

JavaScript can detect browser timezone: Intl.DateTimeFormat().resolvedOptions().timeZone

Displaying Times

Show times in user's timezone with clear label: "2:00 PM Pacific Time"

Conversion

When booking:

  1. User selects time in their timezone
  2. Convert to UTC for storage
  3. Convert to business timezone for calendar

Edge Cases

  • Daylight saving transitions
  • Ambiguous times
  • Invalid times

Bookux

Bookux builds booking systems with proper timezone handling.

Related: Real-Time Availability · Clickable Time Slots

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