How Appointment Booking Webhooks Work

Webhooks notify your systems when booking events occur.

What Triggers Webhooks

• Appointment created
• Appointment updated
• Appointment canceled
• Appointment completed

Webhook Payload

{
  "event": "appointment.created",
  "data": {
    "id": "apt_123",
    "time": "2024-09-05T14:00:00Z",
    "contact": {
      "email": "john@example.com"
    }
  }
}

Use Cases

Slack notifications: Alert team of new bookings.

CRM sync: Update external systems.

Analytics: Track booking events.

Custom workflows: Trigger business logic.

Implementation

1. Create webhook endpoint
2. Register with provider
3. Verify authenticity
4. Process events
5. Respond quickly

Best Practices

• Verify signatures
• Respond with 200 quickly
• Process asynchronously
• Handle duplicates
• Log for debugging

Bookux

Bookux builds webhook integrations that connect booking events to your business systems.

Related: Booking Webhook Integrations · How Appointment Scheduling APIs Work