Building an AI booking assistant requires connecting multiple systems.
System Overview
┌─────────────────┐
│ Chat UI │ (React/Next.js)
└────────┬────────┘
│
┌────────▼────────┐
│ Backend API │ (Node.js)
└────────┬────────┘
│
┌────┴────┐
│ │
┌───▼───┐ ┌───▼───┐
│ LLM │ │ Tools │
└───────┘ └───┬───┘
│
┌─────────┼─────────┐
│ │ │
┌───▼───┐ ┌───▼───┐ ┌───▼───┐
│Calendar│ │ CRM │ │ Other │
└────────┘ └───────┘ └───────┘Frontend (Chat UI)
- Message display
- Input handling
- Typing indicators
- Clickable time slots
- Form components
- State management
Backend API
- Session management
- Message routing
- Tool execution
- Authentication
- Rate limiting
- Error handling
LLM Integration
- Prompt engineering
- Tool definitions
- Response parsing
- Context management
- Token optimization
Calendar Integration
- Availability queries
- Appointment creation
- Rescheduling
- Cancellation
- Webhook handling
CRM Integration
- Contact lookup
- Contact creation
- Field updates
- Workflow triggers
- Activity logging
Security Considerations
- API keys server-side only
- Input validation
- Rate limiting
- Authentication
- Audit logging
Bookux
Bookux builds complete AI booking assistant systems with all components properly integrated.
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